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How to Order TWN Educational Films

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HOW TO ORDER

Credit Cards Orders

Credit card orders are accepted on our website, www.twn.org, OR over the phone, (212) 947-9277 ext. 10. Our online shopping cart system works with PayPal.

Institutional Purchase Orders

Purchase orders are accepted only from Higher Education Institutions, Schools, Public Libraries, Corporations, and Government Agencies when printed on institutional letterhead. Submit your purchase order by fax: (212) 594-6417; email: twn@twn.org; or mail: Third World Newsreel, 545 8th Avenue, Suite 550, New York, NY 10018.

Higher Education Institution DVD Purchase

DVDs are for educational use by the acquiring institution only. Purchase of a DVD allows institutions to show the program in classrooms, libraries and on-campus screening rooms to staff, faculty and registered students only. Institutions may not charge admission or ask for donations during showings. Additional rental fees may apply to commercial events or events that are open to the public. The term of the license is for the life of the DVD.

Higher Education Institution Blu-ray Purchase

Blu-rays are for educational use by the acquiring institution only. Purchase of a Blu-ray allows institutions to show the program in classrooms, libraries and on-campus screening rooms to staff, faculty and registered students only. Institutions may not charge admission or ask for donations during showings. Additional rental fees may apply to commercial events or events that are open to the public. The term of the license is for the life of the Blu-ray.

Higher Education Institution Digital File License

Digital Files are for educational use by the acquiring institution only. License of the Digital File allows institutions to stream the program from a password-protected local server to staff, faculty and registered students only. Institutions may not charge admission or ask for donations during showings. The term of the license is for three years. TWN will deliver the program on DVD, and the acquiring institution will be responsible for creating the Digital File. It is strictly prohibited to duplicate or download the Digital File.

Higher Education Institution "Life of the Digital File" License

"Life of the Digital File" licenses are for educational use by the acquiring institution only. "Life of the Digital File" licenses allow institutions to stream the program from a password-protected local server to staff, faculty and registered students only. Institutions may not charge admission or ask for donations during showings. The term of the license is for the life of the digital file. TWN will deliver the program on DVD, and the acquiring institution will be responsible for creating the Digital File. It is strictly prohibited to duplicate or download the Digital File.

K-12, Public Libraries & Select Groups DVD Purchase

Discounts are available for a selection of programs for K-12, public libraries and select groups. DVDs are for use by the acquiring institution only. Purchase of a DVD allows high schools, public libraries and select groups to show the program in classrooms and libraries to staff, faculty and registered students only. Customers may not charge admission or ask for donations during DVD screenings. Additional rental fees may apply to commercial events or events that are open to the public. The term of the license is for the life of the DVD.

K-12, Public Libraries & Select Groups Digital File License

Digital Files are not available to high schools, public libraries and select groups at this time.

Public Screening Rental

Rental requests must be submitted in writing eight weeks before the screening date to twn@twn.org. Written requests must include the following information: title, number of showings, venue and seating capacity, admission price/suggested donation, and payment method. All rentals must be prepaid with credit card, U.S. check or PayPal at least eight week before the screening date. Additional charges may include shipping, handling, rush order, lab, cartage and bank fees.

Previews

Evaluation previews are available to higher education institutions, schools and libraries for $25, payable by credit card only. Unless otherwise specified at the time of the order, if previews are not returned within 15 days, the preview will be considered a sale, and your credit card will automatically be charged the full sale price of the DVD.

Review copies are available to journalists and publications that review film and video, to festivals and competitions, and to media programmers for specific programs that exhibit or air film and video.

All preview requests must be submitted in writing to twn@twn.org.

International Sales

International customers must submit a written request at least eight weeks before the screening date to twn@twn.org. All international request must be prepaid with credit card or PayPal at least eight week before the screening date. Additional charges may include shipping, handling, rush order, lab, cartage and bank fees.

Returns

An order may be cancelled before fulfillment and shipping. Returns for a full refund are accepted within 30 days of purchase. However, if an order is cancelled after 30 days, a 15% restocking charge may be applied. This does not apply to returns of defective or damaged materials. Please contact twn@twn.org for a return authorization before returning any item.

Shipping and Insurance Information

A minimum shipping and handling fee of $20.00 per title is charged for all requests, and $30 for shipments to Canada. Orders are normally shipped by UPS Ground, including international orders. Other shipping arrangements are available at additional cost.

All rentals and previews must be returned on the working day following the screening via UPS, FedEx, or Priority Mail. Delay in the return of programs will result in additional fees. All shipments must be insured for $100 per program. Users are liable for these replacement costs in the event of loss or damage. Some rare, lengthy or costly programs will have special shipping and insurance instructions.

Care of DVDs and Tapes

The program users will be held responsible for any damage to DVDs or tapes while in their possession and may be charged for their repair or replacement. Care should be taken to protect all programs from dust, heat and moisture. No duplication is allowed! Any attempt to duplicate materials could permanently damage video equipment.

Photographs and Publicity Materials

Photographs and catalogs are available for most programs upon request. The reprinting of all photographs is restricted.

NOTE: All programs are protected under Title 17 of the U.S. Copyright Code and may not be copied, duplicated, resold, televised, transmitted, leased or rented to others without written permission. Violators are subject to civil and criminal penalties.


Third World Newsreel
545 Eighth Avenue, Suite 550
New York, NY 10018


tel. 212-947-9277
fax. 212-594-6417
twn@twn.org

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